Everything a hotel does, screen by screen

Sonnette grew out of the real needs of a 29-room hotel. Every screen was built for daily use, not for a feature list.

Front desk: the Today screen

The whole day on a single screen, with no need to look for information elsewhere.

Today's arrivals and departures, with check-in status and outstanding balance at a glance.
Automatic alerts: today's unpaid balances, online check-ins to verify.
Extras to serve (breakfasts and add-ons) and today's payments, grouped together.
Widgets you can show or hide depending on what matters for your hotel.

A calendar that reads and handles as fast as a paper diary, only faster.

A grid that scrolls continuously through time, with three zoom levels (week, fortnight, month).
Create a booking in two clicks, directly on a free slot.
Booking.com and Expedia reservations flagged, without leaving the screen.
Blocked rooms handled like a booking, to take a room out of service.
"Free over this period" filter, view by room category or by room number.

Housekeeping tracking linked to the day's departures, on desktop and on phone alike.

Departures and housekeeping grouped in the day's table.
Each room's cleaning status visible from the arrivals screen.
A dedicated mobile view for the housekeeping team, designed for a phone in a pocket.

A single guest record, built up with every stay.

A single guest record: contact details, invoices, payments, bookings and emails all in one place.
Instant search by name, phone number or email.
A separate companies tab for corporate guests.
Stay history kept from one visit to the next.

An invoicing chain built to withstand a tax audit, not just to print a PDF.

A till compliant with article 286-I-3° bis of the French General Tax Code (CGI): unalterability, security, retention and archiving of payment data.
Invoice numbering by annual sequence, with a prefix specific to your hotel.
A validated invoice is locked; it is corrected with a credit note, never by deletion.
A booking file with the running total always visible: total, invoiced, paid, balance.

Every euro collected is tracked, from the booking file to the audit log.

Every conversation with a guest in one place, whatever the channel.

Emails sent under your hotel's name, with replies routed back to your own address.
Booking.com and Expedia messaging centralized alongside other guest exchanges.
Editable, multilingual email templates.
Delivery tracking for every email, from the guest file.

Figures explained in plain English, not an opaque dashboard.

The month's key indicators, each explained with the calculation detail one click away.
Sales forecast: confirmed bookings against open offers.
Breakdown by stay type, booking source and OTA channel.
Three exportable reports (PDF/CSV): bookings, invoicing, room-nights by country, age and day.

What your accountant will look at first, ready to export.

Your rates and availability, distributed without re-keying.

Rate and availability sync with your OTAs via Beds24 (separate Beds24 subscription, paid directly to Beds24).
Bulk rate and restriction updates by period, day of week and category.
A viewable sync log, with the status of the last transmission.
Also works without Beds24: a manual-booking mode for very small properties.

Take a deposit or balance remotely, without a card terminal.

The demo covers every screen described here, with fictional data.